Frequently Asked Questions

Romilly Cidre

FAQS

AK, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MD, ME, MN, MO, MT, NC, NE, NH, NJ, NM, NY, OH, OR, PA, RI, TN, TX, VA, VT, WA, WI, WV, WY

Due to state laws and/or licensing, we temporarily do not ship to the following states: AL, AK, AL, AR, GU, HI, KY, MA, MI, MS, ND, NV, OK, PR, SC, SD, UT, VI. We apologize for the inconvenience.

Every order of 12 bottles/case you buy ships for free. And yes, you can mix and match to build your case! Orders under 12 bottles incur a flat shipping fee. Ordering multiples of 12 bottles will help you avoid shipping costs.

Our carriers will attempt delivery three times, but after that, your order will be returned to our fulfillment provider. Check and keep track of your package through your shipping tracking link. Make sure you are home and with an ID to receive your order successfully.

If your order is returned to due to the failure of delivery, you will be able to receive a refund for the cost of your item, minus any applicable shipping costs and a $20 restocking fee.

Regulations prohibit us from delivering alcohol to PO boxes, we can only deliver your shipment to a physical address.

We will soon be selling exclusive merch on our website.  Please check back or contact us for updates.

You can reach us at team@romillycidre.com. Just include your order number/information and we’ll get back to you as quickly as we can!

Send your questions to team@romillycidre.com! We respond to most messages within 24 hours.

Unfortunately, we currently cannot ship internationally.